Analysis of Employee Performance and Work Productivity Using the Work Sampling Method in the Shared Services & Support Division of PT. XYZ

Abstract

This research aims to analyze the impact of leadership, work motivation, and compensation on employee performance and work productivity within the Shared Services & Support Division of PT. XYZ. In the context of increasingly competitive global competition, employee performance plays a crucial role in organizational efficiency. This study uses a quantitative approach with multiple linear regression analysis and the Work Sampling method to measure productivity. The main objective of this research is to evaluate the impact of these factors on employee performance and to measure productivity through Work Sampling analysis. The novelty of this research lies in integrating the Work Sampling method and multiple linear regression to comprehensively analyze performance and productivity. The results indicate that leadership, work motivation, and compensation significantly influence employee performance, with compensation being the most dominant factor. Work Sampling analysis shows that employees spend 77.38% of their time on productive activities, slightly exceeding the industry standard. Therefore, it is recommended that PT. XYZ improve compensation policies, enhance employee motivation, and streamline work processes to reduce non-productive time.